Online Shopping Terms & Refund Policy

DELIVERY POLICY

Local delivery charges

Free delivery promotion on orders over R1000
Orders under R 1000 – delivery charge R 80,00

Delivery will be with our courier company, delivery will be 1 – 2 days to major centres and 3 – 4 days to out lying areas.

International delivery charges

For International shipment quotations please email sales@rapid3d.co.za

Please note that import duties and taxes may be payable by recipients of goods in foreign countries. These charges will be charged to the receiver by the courier company and will be over and above the charges to ship your order from South Africa.

Returns / Refund Policy

If on receiving your order you are not happy with your purchase, let us know at sales@rapid3d.co.za within 7 days and we will gladly collect it at our expense and provide you with a refund provided the item is in its original condition and original packaging, and hasn’t been used.

If you have used a product and found it to be damaged or faulty we repair the item please contact support@rapid3d.co.za for assistance.

We reserve the right to charge a 10% administration fee for returned orders should the returns process incur significant administration expenses.

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